FAQ Section

How do I get support?

For all support inquiries related to The Tax Pro Store, please contact us by email only.

📧 support@thetaxprostore.com


  • Email is the only accepted method of support for this store

  • This ensures all requests are properly tracked and handled efficiently

  • Do not text or call any business numbers listed on the website for support inquiries

Any support requests sent outside of email will not be responded t

Who is this store for?

This store is designed for tax professionals at every level, including Tax Preparers, EROs (Electronic Return Originators), and Service Bureaus. Whether you are just getting started or already experienced in the industry, our products are created to help you grow, streamline, and scale your tax business

What is your refund and return policy?

Due to the digital nature of our products, all sales are final.


  • Once a product is delivered, it cannot be returned or refunded since it is immediately accessible.

  • The only exception is for duplicate orders, which must be reported within 24 hours of purchase to be eligible for a refund.

We encourage you to review all product details before purchasing.

What type of products do you offer?

We offer a variety of digital products, including:


  • PLR (Private Label Rights) products

  • MRR (Master Resell Rights) products

  • E-books, templates, and toolkits

  • Masterclasses with workbooks

All products are designed to help you increase income, improve operations, and build a profitable tax business.

How are the products delivered?

All products are 100% digital and are delivered instantly after purchase. You will receive access via download link or email, depending on the product. There is no physical shipping involved.

Are masterclasses refundable

Masterclasses are eligible for a limited refund under specific conditions only:


  • Refunds must be requested within 24 hours of purchase

  • The workbook must NOT be downloaded (this is trackable on our end)

  • You must not have attended the masterclass

If the workbook has been downloaded, the purchase becomes non-refundable, even if you have not attended the masterclass.